Lisa Pollock
Vice President of Field Operations and Training
Lisa Pollock joined Westport Properties and US Storage Centers in 2002, bringing over 30 years of self-storage experience to her current role as Vice President of Field Operations and Training. Before her tenure at Westport, Lisa spent nine years in multiple roles at Public Storage.
Throughout her career at Westport Properties, Lisa has held several key positions, including District Manager, Senior District Manager, and Regional Director. Her extensive experience in field operations and home office roles equips her with a comprehensive understanding of the self-storage industry.
In her role, Lisa leads Regional and District teams in analyzing operational metrics to identify opportunities for improvement and drive performance enhancements. She works closely with the Learning and Development team to create and implement training programs for staff at all levels, ensuring operational excellence and compliance with industry regulations and company policies across all locations. Lisa is dedicated to fostering a culture of teamwork and continuous improvement within the operations team.
Outside of work, Lisa enjoys spending time with her family, reading biographies, and traveling to new destinations.